Returns & Exchanges Policy

At Bareilly Wholesale Online Kite Store, we strive for complete satisfaction with your purchase; however, due to the delicate nature of our handcrafted kites and kite-flying accessories, returns are accepted only for damaged or incorrect items within 7 days of delivery.

Return Process

• 1.
  Initiate a Return Request

  Contact our customer support team via email or WhatsApp within 48 hours of receiving your order to report any defects or shipping errors.

• 2.
  Submit Proof of Damage

  Provide high-resolution photographs or a short video of the damaged kite or incorrect product along with your original order invoice.

• 3.
  Verification and Approval

  Our quality control team will review your claim within 3 business days to verify the issue and approve the return or exchange request.

• 4.
  Secure Packaging and Pickup

  Once approved, pack the item in its original wholesale packaging to prevent further damage and we will arrange a reverse pickup from your location.